Last Updated: October 2023
Welcome to The Motorcyc (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website themotorcyc.com and any purchases you make through it. By accessing our site and placing an order, you agree to be bound by these terms. Please read them carefully.
Our website caters to the discerning motorcycle rider who values performance, protection, and precision. These terms reflect our commitment to transparency, safety, and your ultimate satisfaction, both on and off the road.
1. Acceptance of Terms
By accessing, browsing, or making a purchase from The Motorcyc website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Return & Exchange Policy. If you do not agree with any part of these terms, you must not use our website or services.
2. User Obligations and Responsibilities
As a user of our site, you agree to:
- Provide accurate, current, and complete information during account registration and checkout.
- Maintain the confidentiality of your account credentials.
- Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
- Comply with all applicable local, state, national, and international laws and regulations regarding your use of our site and purchase of our products.
- Be responsible for any customs duties, import taxes, or fees levied by your country on international orders, as stated at checkout.
- Ensure you are of legal age in your jurisdiction to form a binding contract (typically 18 years or older).
3. Products and Services Description
3.1 Product Range
The Motorcyc specializes in premium motorcycle gear, including but not limited to:
- Protective Apparel: Armored Hoodies, Leather Jackets & Vests, Heated Jackets & Vests.
- Head Protection: Full Face, Modular, Bluetooth Integrated Helmets, Helmets with Internal Sun Visor, and Helmet Accessories.
- Hand & Foot Protection: Gauntlet Gloves, Heated Gloves, Boots (ADV/Touring, Dirt Bike, Dual Sport, HD & Cruiser), Heated Socks & Insoles.
We strive to display product colors, specifications, and features as accurately as possible. However, slight variations may occur due to monitor settings. Product availability is subject to change.
3.2 Safety-Critical Items
Important Notice: Certain items are designated as safety-critical. Due to hygiene and uncompromising safety standards, the following are non-returnable and non-exchangeable unless they arrive defective or damaged:
- All Helmets (of any type)
- Helmet Accessories that contact the head or face
- Any opened or used protective gear where integrity may be compromised (e.g., jackets with deployed airbag systems)
- Custom, personalized, clearance, or final sale items
This policy is for your protection, ensuring every rider receives gear of guaranteed integrity.
4. Orders and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We will send an order confirmation email. A contract between us is only formed when we send a shipment confirmation email.
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraud.
4.2 Pricing and Payment
All prices are listed in US Dollars (USD). We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed securely at the time of order. Your payment card will be charged upon order confirmation.
4.3 Shipping and Delivery
Order Processing: All orders are processed within 1-2 business days after payment confirmation.
Shipping Methods:
- Standard Shipping ($12.95): Via DHL or FedEx. Delivery in 10-15 business days after shipment.
- Free Shipping: Automatically applied to orders over $50. Via EMS. Delivery in 15-25 business days after shipment.
Delivery Areas: We ship worldwide, with exclusions for select remote regions and parts of Asia. Delivery times are estimates and may be affected by customs processing. You are responsible for any applicable customs duties or import taxes.
Risk of loss and title for products pass to you upon delivery to the carrier.
5. Returns, Exchanges, and Refunds
Our comprehensive Return & Exchange Policy is incorporated into these Terms. Key points include:
- Window: 15 days from the delivery date.
- Condition: Items must be unworn, unused, in original saleable condition with all tags and packaging.
- Process: Initiate a request by emailing [email protected] within the window. An RMA number is required.
- Costs: Customer is responsible for return shipping costs unless the return is due to our error (wrong/defective item).
- Refunds: Issued to the original payment method within 5-10 business days after we receive and inspect the return. Original shipping fees are non-refundable.
- Defective Items: Contact us immediately for a prepaid return label and expedited resolution.
6. Intellectual Property
All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Motorcyc or its content suppliers and is protected by international copyright and trademark laws.
The “The Motorcyc” name, logo, and all related product and service names are trademarks of The Motorcyc. You may not use these marks without our prior written permission. You are granted a limited, revocable license to access and use the site for personal, non-commercial shopping purposes only.
7. Limitation of Liability
To the fullest extent permitted by applicable law, The Motorcyc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the service.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our service.
- Any bugs, viruses, or the like that may be transmitted to or through our service by any third party.
Our total liability for any claim arising from your use of the website or purchase of products is limited to the greater of (a) the amount you paid for the product giving rise to the claim, or (b) one hundred US dollars (USD $100).
This limitation does not apply to liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
Product Use Disclaimer: Motorcycling is an inherently dangerous activity. Our gear is designed to enhance rider protection but cannot eliminate all risk. It is your responsibility to ride safely, within your limits, and in accordance with all local laws. The Motorcyc is not liable for injuries or damages sustained while using our products.
8. Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law provisions.
Any dispute arising from these terms or your use of the site will be subject to the exclusive jurisdiction of the state and federal courts located in Chatham County, Georgia, USA.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.
10. Contact Information
For questions about these Terms and Conditions, your order, or any other inquiries, please contact our Rider-Support Team:
Email: [email protected]
Mailing Address:
The Motorcyc
112 Mallard Dr
Savannah, GA 31419, USA
Response Time: We strive to respond to all inquiries within 2 business days.
